CONTACT US
Get in touch and transform
your business with FastDox
Looking for a new career? Join the FastDox team and start helping to transform how businesses operate.
- FastDox are committed to protecting your privacy
We're here for you
Our team are always on hand to help. If you have any queries or would like to book a demo get in touch.
UK Office Address
Arkle Avenue,
Off Earl Road,
Wilmslow
Manchester
SK9 3RW
Canada Office Address
Exchange Tower,
130 King Street West,
Site 1800,
Toronto,
Canada,
M5X 1E3
Your questions answered
Your questions are important to us. Read our list of frequently asked questions to get the answers
you’re looking for. If you still need more information please give us a call on 0161 820 9313
What support do you offer to assist me and my team?
We provide a full consultancy service via our Customer Success Team. We will work alongside your Operations Team to project manage a road map of success to ensure that integration is seamless, smooth and hassle free. All businesses are different, and we will be happy to make suggestions to improve your processes and how FastDox will give you maximum return on investment, improve conversions and boost productivity.
What other platforms does FastDox integrate with?
We have open API and Webhooks available, so providing that you have access to API keys and Webhooks, we can integrate with ease to any CRM.
How do you train me and my staff to use FastDox effectively
Our Customer Success Team are available to ensure your staff and users are fully trained and competent to use FastDox before going live.
We will conduct training on-site or remotely – it’s entirely your choice.
Once the initial training is completed, you will have access to your bespoke explainer and training videos.
These are made specifically for your business and a full “How to” suite of comprehensive training documentation and guides.
FastDox is fully self-configurable, therefore we will ensure your Operations Team will be proficient on making changes and providing ongoing training, but if you ever need us, just call, we are always happy to help.
When will the billing commence?
Billing commences when you go live. We believe in making sure the system is built to your exact specifications before mutually signing off and being deployed in a live environment.
If I want further developments or improvements of FastDox who do I contact?
You will be assigned a dedicated Account Manager; their role is to ensure that you are getting as much out of FastDox as possible.
They will be in regular contact and will keep you posted with further releases and new modules.
Your Account Manager can be contacted by phone, email and live chat. We are not faceless and are always happy to chat!
Any technical questions can be asked through our Service desk available 12 hour per day Monday to Friday
How quickly can you get me and my team up and running with FastDox?
We have a large in-house development team, we can set companies live inside of 24 hours. We can work as fast as you need us to.
Let's get you started
Our software helps business become more efficient, compliant and technologically advanced.
